Privacy policy

Last updated: May 2026

This privacy policy explains how Will Writing Directory (“we”, “us”) collects, uses and protects your personal data when you use this website. We are committed to handling your information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For the purposes of that legislation, we are the data controller for this website.

What data we collect

We may collect and process the following information:

• Information you give us — such as your name, email address and the content of your message when you use our contact form or enquire about a listing.
• Information collected automatically — such as your IP address, browser type, device information, the pages you visit and how you interact with the site, gathered through cookies and similar technologies.

How we use your data

We use your personal data to:

• respond to your enquiries and provide the services you request;
• operate, maintain and improve the website;
• understand how the site is used through aggregated analytics;
• display relevant advertising to support the free service; and
• comply with our legal obligations.

Legal bases for processing

Under UK GDPR we rely on the following legal bases: your consent (for non-essential cookies and marketing); our legitimate interests in running and improving the site and in keeping it secure; the performance of a contract or steps taken at your request; and compliance with a legal obligation. You can withdraw consent at any time.

Cookies and advertising

We use cookies to make the site work, to measure traffic and to support advertising. Some cookies are set by third parties. In particular, we may use Google AdSense and other advertising partners to show advertisements. These partners, including Google, use cookies to serve ads based on your prior visits to this and other websites.

• Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visits. You can opt out of personalised advertising by visiting Google Ads Settings.
• You can learn more about how Google uses data at policies.google.com/technologies/partner-sites, and opt out of third-party vendor cookies via aboutads.info.
• You can also control or delete cookies through your browser settings at any time.

Analytics

We may use analytics tools to understand how visitors use the site. These tools collect information in an aggregated form that does not directly identify you, and help us improve our content and guides.

Sharing your data

We do not sell your personal data. We may share it with service providers who help us operate the site (such as hosting and email providers) and with advertising and analytics partners as described above, in each case under appropriate safeguards. We may also disclose data where required by law.

International transfers

Some of our providers may process data outside the UK. Where they do, we take steps to ensure your data receives an appropriate level of protection, such as relying on adequacy regulations or standard contractual clauses.

Data retention

We keep personal data only for as long as necessary for the purposes set out above, after which it is securely deleted or anonymised. Enquiry messages are typically retained for up to 24 months.

Your rights

Under UK GDPR you have the right to:

• access the personal data we hold about you;
• request correction of inaccurate data;
• request erasure of your data in certain circumstances;
• restrict or object to processing;
• data portability; and
• withdraw consent at any time.

To exercise any of these rights, please contact us. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk if you are unhappy with how we have handled your data.

Children

This website is not directed at children, and we do not knowingly collect personal data from anyone under 16.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date. If you have any questions, please get in touch.